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  #26  
Old 01-25-2020, 07:54 PM
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I shipped a gun back to Nighthawk late last year. Am thinking it was between $45-75 for 2nd Day UPS w/ insurance, and I believe it was the lower amount. I consider that reasonable for one-way shipment.
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  #27  
Old 01-25-2020, 08:28 PM
GUNSnHOGS GUNSnHOGS is online now
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As a new 2011 STI owner that will, in the near future, be on the hunt for a 2017-2018 DVC Limited in Hard Chrome, I am simply curious if anyone has it in writing that STI would warranty their unaltered, undamaged pistols with a lifetime warranty regardless if I were the first or 3rd owner?

As I stated in my post #17 above, I have read this many, many times! But, have never seen it in writing. And, I have .pdfs of the 2015 and 2017 STI brochures that do not have this in detail.

As an example, Dillon Precision has had this "in writing" for many years; and I have used it many times; going back into the 1990s...........

Quote:
On used equipment, the warranty applies, with the following exceptions: Missing parts on used equipment are not a warranty item. All electrical/electronic components , including motors, have a one-year warranty from date of original purchase from us.The RL300,RL1000, RL1050 and Super 1050 did not have a lifetime warranty.There are virtually no RL300 parts left, except what interchanges with the RL550 B.

Beyond that, it doesn't matter if you're the first or the fourteenth owner, we'll take care of you. Little parts we'll simply mail out;some larger components must be sent in before repair/replacement.
Of course, I'm aware of contacting STI directly. But I would also like to hear it directly from any STI owners that can hopefully offer first hand experiences.

Thanks!
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  #28  
Old 01-28-2020, 04:38 PM
Harrish Harrish is offline
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Quote:
Originally Posted by yeti View Post
Hope you enjoyed SHOT Show, Harrish! Just curious about what STI/Staccato had to say.
First, the initials "STI" were nowhere to be found in the STI booth. It was clearly the Staccato Booth. The booth was completely mobbed both times I got there. I did speak to someone I didn't recognize from STI, and I got very vague answers about the re-brand.

Not sure what to make of it frankly.
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  #29  
Old 01-28-2020, 05:20 PM
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Originally Posted by Harrish View Post
First, the initials "STI" were nowhere to be found in the STI booth. It was clearly the Staccato Booth. The booth was completely mobbed both times I got there. I did speak to someone I didn't recognize from STI, and I got very vague answers about the re-brand.



Not sure what to make of it frankly.


They are being pretty closed mouthed about a lot of stuff. I tried to get some a Warranty clarification and no one would respond about it


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  #30  
Old 01-29-2020, 06:28 AM
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Close mouth usually doesn't work-out well for customer's ;-).
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  #31  
Old 01-29-2020, 07:44 AM
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The response (or lack of) from Staccato is not confidence inspiring. Sorry to hear, I really didn't want to be right.
My skepticism was acquired through experience.
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  #32  
Old 02-01-2020, 05:27 AM
Rwehavinfunyet Rwehavinfunyet is offline
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STI name change....

I believe the name STI had to do with the original owners last names.....Strayer and Tripp Inc. Virgil Tripp eventually parted ways with Strayer, and I believe founded SVI guns.... Vigil Tripp was a machinist and gunsmith, and also founded Tripp Research. Chip McCormack sold a great deal of Tripp Research products....

STI is well known by competitive action pistol shooters, but the average gun owner may have never heard or seen an STI 2011 gun. Furthermore, I have seldom seen new STI 2011 guns in retail gun shops but once in a while I may see a used one.....

Since the STI name has not been marketed very well, it may be in the best interest of STI to change their name, improve the quality control, and expand their market share to less focus on competition guns, and more mainstream use for civilian and law enforcement..... Any company that is struggling to survive has to do whatever it takes to make a profit.....so perhaps a name change is part of their new company strategy.....?
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  #33  
Old 02-01-2020, 06:05 AM
BCC BCC is offline
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If STI is owned now by a private equity firm, their strategy will be on restructuring the company and product offerings to streamline costs and show growth potential for both the top and bottom line. The whole idea is to be able to sell the company to some other entity within a defined time period for a maximum amount.

Dropping the STI name, branding as Staccato and going after sales within a broader demographic than competitive shooters makes business sense. An existing gun company could buy them and make them a high end growth division, without any rebranding at all.
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  #34  
Old 02-01-2020, 07:05 AM
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Originally Posted by BCC View Post
If STI is owned now by a private equity firm, their strategy will be on restructuring the company and product offerings to streamline costs and show growth potential for both the top and bottom line. The whole idea is to be able to sell the company to some other entity within a defined time period for a maximum amount.

Dropping the STI name, branding as Staccato and going after sales within a broader demographic than competitive shooters makes business sense. An existing gun company could buy them and make them a high end growth division, without any rebranding at all.


True. My biggest concern is the warranty changes. Buck had said there would be a FB Live yesterday discussing the warranty to dispel some of the false information out there but it didnít happen


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  #35  
Old 02-08-2020, 05:51 PM
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Staccato, formerly known as sti, has been run by a vc company out of the west coast,for several years now.
And it shows. They streamlined their offerings, source most if not all of their mim parts in s. korea and the Philippines , let go of most of their good gunsmith ,are producing ,imho,
Subpar 2011s.many of these staccatos reveal serious reliability issues- I know first hand of several guys who sent their staccatos for lots of failures......
I believe that there are better 2011s out there for the money..... much better.ymmv.
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  #36  
Old 02-08-2020, 06:26 PM
1911Pistolero 1911Pistolero is offline
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I hope not. "Staccato" sounds ridiculous for a Texas-based company.
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  #37  
Old 02-08-2020, 07:14 PM
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They did a facebook live Thursday night, I'm sure you can still see it . They discussed it a bit and mentioned that if you look around (websites, journals etc..) and see " STI " , it is now the general terminology for sexually transmitted infections. No longer known as STD's but STI's . So instead of having STI plastered all over, now you have Staccato.
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  #38  
Old 02-08-2020, 09:14 PM
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Quote:
Originally Posted by ozy View Post
Staccato, formerly known as sti, has been run by a vc company out of the west coast,for several years now.
And it shows. They streamlined their offerings, source most if not all of their mim parts in s. korea and the Philippines , let go of most of their good gunsmith ,are producing ,imho,
Subpar 2011s.many of these staccatos reveal serious reliability issues- I know first hand of several guys who sent their staccatos for lots of failures......
I believe that there are better 2011s out there for the money..... much better.ymmv.
I sure hope this is not true, as I just bought a 2011 P. No issues so far, but they sure do need to improve their communications. I had one significant problem w/ them last year and am involved in a smaller one now. I'll decline to comment on what it is, but it sure looks like the "left hand does not know what the right hand is doing".
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  #39  
Old 02-08-2020, 09:44 PM
adian adian is online now
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Originally Posted by Kevin Rohrer View Post
I sure hope this is not true, as I just bought a 2011 P. No issues so far, but they sure do need to improve their communications. I had one significant problem w/ them last year and am involved in a smaller one now. I'll decline to comment on what it is, but it sure looks like the "left hand does not know what the right hand is doing".


Agreed on the communication part. Iíve called for a couple things and left messages and never got a call back. Received info via email called and they had no clue how to do or even what I was talking about.

But communication issues seem to be more prevalent in gun companies. Similar issue with a couple others, where I finally had to use the fact that I knew the owner second hand


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  #40  
Old 02-09-2020, 07:44 AM
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Originally Posted by adian View Post
Agreed on the communication part. Iíve called for a couple things and left messages and never got a call back. Received info via email called and they had no clue how to do or even what I was talking about.

But communication issues seem to be more prevalent in gun companies. Similar issue with a couple others, where I finally had to use the fact that I knew the owner second hand
The other companies I have had to deal with by email and phone calls have been Nighthawk (outstanding, prompt service) and Les Baer (not good, as they refuse to communicate with a customer who has placed an order with them).
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  #41  
Old 02-09-2020, 11:47 AM
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Originally Posted by Kevin Rohrer View Post
I sure hope this is not true, as I just bought a 2011 P. No issues so far, but they sure do need to improve their communications. I had one significant problem w/ them last year and am involved in a smaller one now. I'll decline to comment on what it is, but it sure looks like the "left hand does not know what the right hand is doing".
I had a pretty sizeable collection of the true sti pistols a few years back.
But when they key employees/gunsmiths begun to leave , right after the company was bought out by the vc firm, I read the writing on the wall and sold all of my sti pistols. just didn't want to deal with the bs and amateur- hours any longer. my last 3-4 sti were sold last may/june , and I never looked back.
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  #42  
Old 02-10-2020, 01:12 PM
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Originally Posted by yeti View Post
Re-name the company after the latest pistol line? Nope, don't like it.
The STI name has a good history and positive overall public image. Sure there have been challenges, but overall good. Why throw that away (along with competition market share) for a new unrecognized name?
Legal/financial reasons?

It seems Westwind Investors wants to morph into primarily a tactical/duty version of SVI.
Maybe low margin public sector contracts mixed with high margin private sector sales is the answer to long term survival? IDK, but I don't like it and I don't perceive stability.

Do a google search for STI ..... pages and pages of results for SEXUALLY TRANSMITTED INFECTION..... why on god's green earth would you keep that ???
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  #43  
Old 02-10-2020, 01:30 PM
soverystout soverystout is offline
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Originally Posted by ozy View Post
I had a pretty sizeable collection of the true sti pistols a few years back.
But when they key employees/gunsmiths begun to leave , right after the company was bought out by the vc firm, I read the writing on the wall and sold all of my sti pistols. just didn't want to deal with the bs and amateur- hours any longer. my last 3-4 sti were sold last may/june , and I never looked back.
That is a a strategy I considered but of my 11 STIs, only 1 is a 2011.

I figure if STI does become the nightmare that some fear, I could always send my STIs to Nighthawk to have them tuned/fixed/repaired. It will just cost a bit.

It seemed like a really cool company when it was employee owned. Did they have any marketing? no. Did they suffer in the profitability arena do to tons of models each in at least 3 different calibers? no doubt.

You could get a 1911 that was blued/cerakoted/hard chromed you name it.

Now you can get any Staccato you want, as long as it's black....

This whole google search "STI" and see what comes up is just silly nonsense.

Staccaco, no matter how successful, is never going to have the brand recognition of a Colt or S&W.

Everyone who knows even a little about firearms isn't going to care what STI is also an acronym for.

See, this is what happens when non firearms investment firms put their marketing people to work. I certainly don't blame Tony, he is just the vessel for the message.
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  #44  
Old 02-10-2020, 07:04 PM
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I figure if STI does become the nightmare that some fear, I could always send my STIs to Nighthawk to have them tuned/fixed/repaired. It will just cost a bit.
I have 3 2011ís at NH now getting worked on. Their prices are reasonable as well as their turn around time. If these come back satisfactory Iíll be sending them a lot more work. Iíve had terrible luck from some very well known smiths the last couple years. NH has been a pleasure to deal with so far.
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  #45  
Old 02-11-2020, 02:55 PM
soverystout soverystout is offline
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I have 3 2011ís at NH now getting worked on. Their prices are reasonable as well as their turn around time. If these come back satisfactory Iíll be sending them a lot more work. Iíve had terrible luck from some very well known smiths the last couple years. NH has been a pleasure to deal with so far.
Yes, please let us know the outcome with the 3 2011s!

Thanks!
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  #46  
Old 02-12-2020, 10:25 PM
tjpaxton tjpaxton is offline
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Been reading the forum for many years and have been researching the Staccato line. Will probably purchase a Duo for duty use which will be my first STI.

I saw on LinkedIn two days ago that STI International is changing names to "Staccato":

"Our Linkedin page has moved! As we move to fully re-brand in 2020, please be sure to follow our company under our new name, Staccato, still builders of the World's Best Shooting Handguns made in the heart of Texas, USA."

www.staccato2011.com will take you back to the current STI page.

Any thoughts on the name change??? Even though I have not been a STI owner, as a 1911 fan (currently carry a Dan Wesson Specialist), the STI is very well known obviously.

Disclaimer: I searched the forum before posting and couldn't find anything about the name change. Apologies if I missed it, still new to posting anything.

I enjoy this forum. A wealth of information.

Respectfully.
I'm a little late to this party, But I think the rumor of a change from STI International to Staccato is "fake news".

The link provided above doesn't work.

STI's website is still https://stiguns.com/

Their facebook page is STI International.

Their email address still contains STIGUNS.

Their facebook page has a video posted last week in which the guy talking says the company has not changed its name.

Staccato is a line of pistols, not the name of the company.
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  #47  
Old 02-13-2020, 04:21 AM
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Originally Posted by ken_mays View Post
And sharing an acronym with sexually transmitted infections can't be great for business, either.
Which, coincidentally, was ALSO re-branded (from "STD"), and now the preferred terminology, since "infection" sounds less dire than "disease".
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  #48  
Old 02-13-2020, 04:32 AM
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Originally Posted by tjpaxton View Post
I'm a little late to this party, But I think the rumor of a change from STI International to Staccato is "fake news".

The link provided above doesn't work.

STI's website is still https://stiguns.com/

Their facebook page is STI International.

Their email address still contains STIGUNS.

Their facebook page has a video posted last week in which the guy talking says the company has not changed its name.

Staccato is a line of pistols, not the name of the company.
Uh... https://staccato2011.com/ worked for me, bro. Granted, its a mirror of the https://stiguns.com/ site, but a GunsAmerica Digest article from Jan 29th claims this name change was confirmed by the company at the 2020 SHOT Show. Seems pretty legit to be "fake news"...but who knows these days, right?
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  #49  
Old 02-13-2020, 05:56 AM
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Originally Posted by tjpaxton View Post
I'm a little late to this party, But I think the rumor of a change from STI International to Staccato is "fake news".

The link provided above doesn't work.

STI's website is still https://stiguns.com/

Their facebook page is STI International.

Their email address still contains STIGUNS.

Their facebook page has a video posted last week in which the guy talking says the company has not changed its name.

Staccato is a line of pistols, not the name of the company.
Did you read any of this thread?
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  #50  
Old 02-13-2020, 09:05 AM
tjpaxton tjpaxton is offline
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Originally Posted by Flight Medic View Post
Uh... https://staccato2011.com/ worked for me, bro. Granted, its a mirror of the https://stiguns.com/ site, but a GunsAmerica Digest article from Jan 29th claims this name change was confirmed by the company at the 2020 SHOT Show. Seems pretty legit to be "fake news"...but who knows these days, right?
Yes, the link you provided works, but the link in post #1 from the OP is different from what you posted.

If you click on the link in post #1 you will that that it doesn't work.
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