I'm a Taurus fan, but. . . - 1911Forum
1911Forum
Advertise Here
Forum   Reviews   Rules   Legal   Site Supporters & Donations   Advertise


Go Back   1911Forum > >

Notices


Reply
 
Thread Tools Display Modes
  #1  
Old 03-20-2017, 12:55 PM
drill sergeant drill sergeant is offline
Member
 
Join Date: Aug 2003
Location: AZ
Posts: 183
I'm a Taurus fan, but. . .

I have owned Taurus handguns and enjoyed them (especially the PT1911); however just found out what their service is all about. Returned a Millennium G2 9mm for service. I was informed that I should not expect completed service for 6-8 weeks. Wow!

Not upset that the firearm had to be returned; stuff happens. 6-8 weeks seems like a ridiculously long time for a repair, however. I guess sales are really good or they are grossly understaffed.

Recently sent a Ruger for service and it was returned within 7 working days (no kidding). That is SERVICE.

This will make a difference in my decisions about future purchases. Too bad.
Reply With Quote
  #2  
Old 03-20-2017, 06:15 PM
Tsquare4811 Tsquare4811 is offline
Member
 
Join Date: Apr 2016
Posts: 152
It depends on their workload. I had a 9 day turn-a-round on my PT92AF about a year ago.
Reply With Quote
  #3  
Old Yesterday, 02:18 PM
RazorBurn RazorBurn is offline
Member
 
Join Date: Feb 2011
Location: Southern West Virginia
Age: 45
Posts: 1,193
I've experienced four to six week turnarounds from Springfield Armory. So? I've still had excellent service from them, and I knew upfront what the expected time frame would be. Now, if you sent in your pistol for a 2 week turnaround, but it took 6 to 8 weeks then I would expect you to be dissatisfied. So they told you 6 to 8 weeks, so what.

Did they actually do anything wrong? A man wiser than me once said to "underpromise and overdeliver", and I still work by that rule everyday. I'd rather a company tell me it's going to take 8 weeks, but deliver on week 4 than tell me 2 weeks and deliver after 6 weeks.

This thread is glaring proof of someone upset over absolutely nothing other than not hearing what they wanted to hear.
Reply With Quote
 
  #4  
Old Yesterday, 05:21 PM
mr380acp mr380acp is offline
Member
 
Join Date: Nov 2011
Location: Northeast
Posts: 415
Diamondback sent me a slide within a week, so I think 6-8 weeks is quite a while
Reply With Quote
  #5  
Old Yesterday, 06:18 PM
drill sergeant drill sergeant is offline
Member
 
Join Date: Aug 2003
Location: AZ
Posts: 183
Quote:
Originally Posted by RazorBurn View Post
I've experienced four to six week turnarounds from Springfield Armory. So? I've still had excellent service from them, and I knew upfront what the expected time frame would be. Now, if you sent in your pistol for a 2 week turnaround, but it took 6 to 8 weeks then I would expect you to be dissatisfied. So they told you 6 to 8 weeks, so what.

Did they actually do anything wrong? A man wiser than me once said to "underpromise and overdeliver", and I still work by that rule everyday. I'd rather a company tell me it's going to take 8 weeks, but deliver on week 4 than tell me 2 weeks and deliver after 6 weeks.

This thread is glaring proof of someone upset over absolutely nothing other than not hearing what they wanted to hear.
Thank you so much so your cleaver insights. This is the longest that I have had to wait on any repair. It disappointed me. Glad to learn that you are not disappointed.

Please don't answer. Thanks!
Reply With Quote
  #6  
Old Yesterday, 07:38 PM
RazorBurn RazorBurn is offline
Member
 
Join Date: Feb 2011
Location: Southern West Virginia
Age: 45
Posts: 1,193
Quote:
Originally Posted by drill sergeant View Post
Thank you so much so your cleaver insights. This is the longest that I have had to wait on any repair. It disappointed me. Glad to learn that you are not disappointed.

Please don't answer. Thanks!
Enjoy living life with unmet expectations!

As long as work is done properly, I don't mind waiting. As the old adage goes, you can have fast, good, or cheap. Pick two!
Reply With Quote
  #7  
Old Yesterday, 07:43 PM
JRL003 JRL003 is offline
Member
 
Join Date: Jan 2017
Location: Iowa
Posts: 128
Quote:
Originally Posted by drill sergeant View Post
I have owned Taurus handguns and enjoyed them (especially the PT1911); however just found out what their service is all about. Returned a Millennium G2 9mm for service. I was informed that I should not expect completed service for 6-8 weeks. Wow!

Not upset that the firearm had to be returned; stuff happens. 6-8 weeks seems like a ridiculously long time for a repair, however. I guess sales are really good or they are grossly understaffed.

Recently sent a Ruger for service and it was returned within 7 working days (no kidding). That is SERVICE.

This will make a difference in my decisions about future purchases. Too bad.
They will have it back sooner

I've sent a couple in and got 'em back in 7-12 days
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:09 AM.


NOTICE TO USERS OF THIS SITE: By continuing to use this site, you certify that you have read and agree to abide by the Legal Terms of Use. All information, data, text or other materials ("Content") posted to this site by any users are the sole responsibility of those users. 1911Forum does not guarantee the accuracy, integrity, or quality of such Content.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright 2015 1911Forum.com, LLC. All Rights Reserved