No Kimber anymore - 1911Forum
1911Forum
Advertise Here
Forum   Reviews   Rules   Legal   Site Supporters & Donations   Advertise


Go Back   1911Forum > >

Notices


Reply
 
Thread Tools Display Modes
  #1  
Old 02-14-2020, 02:41 PM
penn1911 penn1911 is offline
Junior Member
 
Join Date: Jan 2020
Posts: 5
No Kimber anymore

I bought a brand new Kimber gold match II ONLINE. The first surprise was the spring housing cracked! They just allowed it out of factory like that? The second surprise was it’s made of plastic! When I called them, they seemed pretty proud of this innovation! Ok, the third surprise was they said it’s bought online. So no warranty! WOW! Since when online shopping is a problem? I bought it from a store online and it’s brand new! So no warranty?! No Kimber anymore! Unfortunately, I owned 5 Kimber 1911s. Time to move on.
Attached Thumbnails
DAF92BED-83EF-4766-A960-21F62EEC5F38_1581712832845.jpeg   54FE86EC-B64A-4368-AC77-2D811F5556A6_1581712849226.jpeg   53F615B4-C2DA-4226-83E3-9314836D3C87_1581712859585.jpeg  
Reply With Quote
  #2  
Old 02-14-2020, 02:46 PM
jtq jtq is online now
Senior Member
 
Join Date: Mar 2010
Location: NW Florida
Age: 61
Posts: 11,103
Polymer mainspring housing are fairly common and have been around for at least a couple of decades. Generally, they work pretty well.

There are a lot of replacement options available.

I haven't bought a gun on-line, yet. I'm sorry to hear about your issues with Kimber and the warrantee. Your story doesn't make me want to start buying on-line either.
Reply With Quote
  #3  
Old 02-14-2020, 02:54 PM
wccountryboy wccountryboy is online now
Senior Member
 
Join Date: Oct 2007
Posts: 10,846
If you didn't know that Kimber uses paoy mainspring housings, and you already have 5 of their pistols, you're a rather uninformed consumer. ...
If it arrived from the seller with a cracked MSH, why aren't you talking to him- he's the one that sent out a broken product....
__________________
I must study politics and war, that our sons may have liberty to study mathematics and philosophy. Our sons ought to study mathematics and philosophy, geography, natural history and naval architecture, navigation, commerce and agriculture in order to give their children a right to study painting, poetry, music, architecture, statuary, tapestry and porcelain. ~ John Adams
Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old 02-14-2020, 03:13 PM
jjfitch jjfitch is offline
Senior Member
 
Join Date: Apr 2007
Location: Pacific Northwest
Posts: 5,962
The MSH is a low stress part and like all things in manufacturing can get missed during QC.

It's too bad Kimber didn't take the opportunity to earn your esteem as a customer.

If we start a thread for all the "plastic" found on guns it would go on for weeks!

Full disclosure: I've been looking for a black polymer arched MSH for a Colt for over a year.

All the best,
__________________
John, Retired LEO, CA POST Certified Firearms Instructor, NRA Endmt., NRA Instructor, NRA RSO, Blue Lives Matter
Gun Control: Acquire target, align sights, press trigger, only after you have identified your target and what is beyond it and made the decision to shoot!
Reply With Quote
  #5  
Old 02-14-2020, 03:22 PM
Striker2237 Striker2237 is online now
Senior Member
 
Join Date: Feb 2017
Location: Central Ohio
Posts: 6,824
Quote:
Originally Posted by jjfitch View Post
The MSH is a low stress part and like all things in manufacturing can get missed during QC.

It's too bad Kimber didn't take the opportunity to earn your esteem as a customer.

If we start a thread for all the "plastic" found on guns it would go on for weeks!

Full disclosure: I've been looking for a black polymer arched MSH for a Colt for over a year.

All the best,
You want mine? It's leftover from when I had my gun worked on
__________________
Carry gun:Wilson Carry Comp Custom .45S Pocket carry:on loan Other 1911s:WC Supergrade Accucomp .38, WC BW Opticomp, WC CQB Compact, WC CQB Professional, WC Super Sentinel, WC CQB Elite 9mm, WC EDC X9, WC X9S, Ed Brown SR, NHC Predator II Opticomp, NHC T3 Hardchrome, Kimber Ultra, ATI Tactical, RIA Tactical 10mm, Kimber Ultra Diamond 9mm, Detonics Combat Master MKVI, Colt Centennial .460 Roland
Reply With Quote
  #6  
Old 02-14-2020, 03:22 PM
Chunker Chunker is online now
Member
 
Join Date: Oct 2017
Posts: 212
Most online dealers tell you to inspect the firearm before you do the transfer and accept it. I bought a Kimber online and after a few hundred rounds the slide stop broke. Called Kimber, gave them serial # and they had a new one in the mail that day. I could have replaced it myself but it was the principle and they took care of it. I think I would place a phone call to Kimber.
Reply With Quote
  #7  
Old 02-14-2020, 03:33 PM
shooter59 shooter59 is online now
Member
 
Join Date: Jul 2004
Location: Rocky mountain area
Posts: 588
Maybe I’m wrong......but if you’ve bought five, there must be something you like about them?

If everything else checks out, I’d have them send me a new one, BUY an all steel one, put the steel housing in your pistol and blast away.
Reply With Quote
  #8  
Old 02-14-2020, 03:33 PM
jtq jtq is online now
Senior Member
 
Join Date: Mar 2010
Location: NW Florida
Age: 61
Posts: 11,103
Quote:
Originally Posted by jjfitch View Post
Full disclosure: I've been looking for a black polymer arched MSH for a Colt for over a year.
How about G10 https://www.hogueinc.com/accessories...gs/1911gov/g10
Reply With Quote
  #9  
Old 02-14-2020, 03:36 PM
PolymerMan PolymerMan is online now
Senior Member
 
Join Date: Jan 2012
Location: Florida
Posts: 8,339
Quote:
Originally Posted by penn1911 View Post
I bought a brand new Kimber gold match II ONLINE. The first surprise was the spring housing cracked! They just allowed it out of factory like that? The second surprise was it’s made of plastic! When I called them, they seemed pretty proud of this innovation! Ok, the third surprise was they said it’s bought online. So no warranty! WOW! Since when online shopping is a problem? I bought it from a store online and it’s brand new! So no warranty?! No Kimber anymore! Unfortunately, I owned 5 Kimber 1911s. Time to move on.
Did you buy it online from an FFL that is a dealer... like Bud's or Top Gun?

Or did you buy on-line from a private party that decided to resell his gun?

The reason is that if it is the first case, Kimber might be liable for a warranty repair under Magnuson-Moss Warranty Act (1975) 15 U.S.C. 2301. Plus your state may also have legislation regarding factory warranties. Resales are not covered by Magnuson-Moss Warranty Act.

It is something to think about when buying items on the resale market.

Basically, the Federal code states that manufacturers of consumer products (a gun sold to the civilian market is a consumer product) must state the terms of warranty repair. It can be anything, including "no warranty" or "limited warranty" etc. But if they publish what warranty they have, they must comply with their own terms. Secondly, some states have laws that set a minimum time like 90 days or 1 years from purchase date. Also if a manufacturer claims they provide no warranty, some States have laws that impose a minimum warranty.

The theory is that manufacturers that produce goods for the consumer market must perform as they were intended. The government doesn't want companies making and manufacturing products that are fake... i.e. toasters that simply don't work, TV's that don't work, etc.

But this is only if you bought from a dealer NIB. Kimber may have the right to limit warranty repairs to the first retail buyer.

https://www.ftc.gov/tips-advice/busi...#Magnuson-Moss

Last edited by PolymerMan; 02-14-2020 at 03:41 PM.
Reply With Quote
  #10  
Old 02-14-2020, 04:49 PM
dakota1911 dakota1911 is online now
Senior Member
 
Join Date: Feb 2006
Location: The Great American Desert
Posts: 22,906
For me it is no more Kimber IIs that have the Swartz type mechanical firing pin safety in them. The only one of those I have is a 2005 Grand Raptor I bought new in 2005. It stays in my shooty collection as my only example of Kimbers mechanical firing pin safety. It also has the Kimber external extractor. It is also a very pretty pistol.



The plastic MSH cracked on it several years ago. For about the same price Kimber wanted for another plastic one I bought a SS Wilson that did take some fitting but looks close to original. It is odd that I have Colts that have their Nylon composite MSH that go back to 1988 and have never had any problems with a Colt composite MSH cracking.
__________________
NRA Life Member
Reply With Quote
  #11  
Old 02-14-2020, 06:05 PM
penn1911 penn1911 is offline
Junior Member
 
Join Date: Jan 2020
Posts: 5
I bought it from a dealer online. I thought it’s brand new so I trusted Kimber and I didn’t pay very close attention to the details. Yesterday I wanted to count my guns... somehow I noticed the cracked part. I did called Kimber. They asked me the pictures and ORIGINAL RECEIPT which is weird. After I sent they said online purchase is not under warranty! LOL
Reply With Quote
  #12  
Old 02-14-2020, 06:10 PM
AZ Husker's Avatar
AZ Husker AZ Husker is offline
Senior Member
 
Join Date: Feb 2003
Location: Phoenix
Posts: 19,989
Nothing but blatant extortion to get you to buy from a brick and morter master dealer only.
__________________
Treat me good, I'll treat you better. Treat me bad, I'll treat you worse.
Reply With Quote
  #13  
Old 02-14-2020, 06:43 PM
Austin_TX Austin_TX is offline
Member
 
Join Date: Nov 2014
Posts: 361
Quote:
Originally Posted by penn1911 View Post
I bought it from a dealer online. I thought it’s brand new so I trusted Kimber and I didn’t pay very close attention to the details. Yesterday I wanted to count my guns... somehow I noticed the cracked part. I did called Kimber. They asked me the pictures and ORIGINAL RECEIPT which is weird. After I sent they said online purchase is not under warranty! LOL
There is nothing in Kimber's written warranty that excludes online purchases of new guns from warranty coverage.

I'm guessing the English-challenged idiot CS rep you dealt with may have assumed that you purchased the gun from a private party rather than an FFL. Or he may just be too stupid to understand that there's no substantive difference between purchasing a new gun in person at a brick-and-mortar store or online from an FFL when it comes to the warranty.

Call Kimber and ask to speak to someone further up the chain.
Reply With Quote
  #14  
Old 02-14-2020, 09:41 PM
Jim Watson Jim Watson is online now
Senior Member
 
Join Date: Jun 2001
Location: Florence, Alabama, USA
Posts: 21,154
The Colt Delrin mainspring housing is a substantial part, better than other brands' "composite."
I'll see if I have an extra, jfitch.
Reply With Quote
  #15  
Old 02-14-2020, 09:53 PM
dsk's Avatar
dsk dsk is offline
Administrator
 
Join Date: Sep 2000
Posts: 69,262
Colt and Kimber both use nylon/Delrin mainspring housings in their basic models. They've been doing so for the past 20 years at least. Cracked housings are rare, but they do happen. Fortunately they're a $10 part so replacing them is no big deal.

I also agree that the CS rep who said your pistol isn't warrantied is either an idiot or misunderstood you. There is no legal difference between buying from an online FFL and one in your own hometown. The pistol is still new and unused until it passes to the first owner who fills out the 4473 form.
__________________
Avoid the temptation to replace everything on your brand-new 1911 just to make it "better". Know what you're changing out and why. You may spend a lot of money fixing things that weren't broken to begin with. Shoot at least 500 rounds through it first, then decide what you don't like and want to improve. Regarding vintage 1911s, pre-1970 pistols are highly collectible in original, unaltered condition and should NEVER be refinished or modified as it completely ruins their monetary value.
Reply With Quote
  #16  
Old 02-14-2020, 10:07 PM
Enyalius11 Enyalius11 is offline
Member
 
Join Date: May 2014
Location: Georgia
Posts: 287
Called Springfield for M1A screws, no questions, no prob. Called Marlin to replace an 1895 trigger, sent right away.

Take care of your customers and they’ll likely laud your great service on forums and stuff. Give them the runaround and that’ll happen too.
__________________
"Owning a handgun doesn't make you armed any more than owning a guitar makes you a musician." -Jeff Cooper
Reply With Quote
  #17  
Old 02-14-2020, 11:32 PM
mattallamerican mattallamerican is offline
Junior Member
 
Join Date: Feb 2013
Posts: 29
I would call back and talk to some one else
Reply With Quote
  #18  
Old 02-15-2020, 09:04 AM
buyamerican buyamerican is offline
Member
 
Join Date: Oct 2017
Posts: 220
Jim Watson is correct the Colt brand Derlin MSH is a lot better than the Kimber brand and they will fit the Kimber just fine.
Reply With Quote
  #19  
Old 02-15-2020, 09:25 AM
yeti yeti is offline
Senior Member
 
Join Date: Apr 2007
Location: Illinois
Posts: 2,980
OP, take it up with the online seller. Maybe they can send you a new MSH or deep discount on aftermarket. Magwell?

Kimber is spitting into the wind on the brick & mortar thing, but if I'm a dealer with an actual shop the support is refreshing.
Betting the high volume online sellers get warranty support though.
__________________

NRA Life Member
RSO
Reply With Quote
  #20  
Old 02-15-2020, 09:54 AM
The War Wagon The War Wagon is offline
Senior Member
 
Join Date: Jun 2011
Location: da' 'BURGH
Age: 52
Posts: 2,614
Quote:
Originally Posted by penn1911 View Post
I bought a brand new Kimber gold match II ONLINE. The first surprise was the spring housing cracked! They just allowed it out of factory like that? The second surprise was its made of plastic! When I called them, they seemed pretty proud of this innovation!



The plastic?

Or the crack?
Reply With Quote
  #21  
Old 02-15-2020, 04:48 PM
L-2 L-2 is offline
Member
 
Join Date: Apr 2008
Location: NV
Posts: 605
https://www.midwayusa.com/product/1305219161
Here's a polymer Kimber mainspring housing for ~$21.

Some people have mistaken the "swirls" in the polymer for being a crack, when it's just the slight difference in coloring within the polymer MSH.

The thread's original post is a whole lot of whining for Kimber's alleged bad customer service.
__________________
For 1911 guns,
have owned nine; now down to just three.
LEO, retired.
Reply With Quote
  #22  
Old 02-15-2020, 05:53 PM
soverystout soverystout is offline
Member
 
Join Date: Feb 2013
Location: The First State
Posts: 816
Kimber does one thing well. The high gloss ads on the back of most gun mags.

That's about it.....
Reply With Quote
  #23  
Old 02-15-2020, 06:41 PM
glider glider is offline
Member
 
Join Date: Oct 2011
Posts: 1,874
You bought a used gun however you did not buy it on the internet technically. You ordered it on the net and paid for it when you ordered it but you got it from the FFL that did the transfer. The question is whether or not it was a used gun, the internet has nothing to do with it. That part can't cost much, you're making a mountain out of a mole hill, I suspect you were rude to Kimber. They would normally just send the part out.
Reply With Quote
  #24  
Old 02-15-2020, 10:03 PM
wproct wproct is offline
Member
 
Join Date: Nov 2008
Posts: 497
When I buy a 1911 with a plastic MSH, I just automatically replace it with one made of steel. Problem solved before it happens.
Reply With Quote
  #25  
Old 02-16-2020, 07:01 AM
wccountryboy wccountryboy is online now
Senior Member
 
Join Date: Oct 2007
Posts: 10,846
Quote:
Originally Posted by wproct View Post
When I buy a 1911 with a plastic MSH, I just automatically replace it with one made of steel. Problem solved before it happens.
When I buy pretty much ANY 1911, the MSH gets replaced. Arched MSHs are rare as hens teeth on factory guns now.
__________________
I must study politics and war, that our sons may have liberty to study mathematics and philosophy. Our sons ought to study mathematics and philosophy, geography, natural history and naval architecture, navigation, commerce and agriculture in order to give their children a right to study painting, poetry, music, architecture, statuary, tapestry and porcelain. ~ John Adams
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:44 PM.


NOTICE TO USERS OF THIS SITE: By continuing to use this site, you certify that you have read and agree to abide by the Legal Terms of Use. All information, data, text or other materials ("Content") posted to this site by any users are the sole responsibility of those users. 1911Forum does not guarantee the accuracy, integrity, or quality of such Content.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2015 1911Forum.com, LLC. All Rights Reserved