Just had an occasion to send a non Wilson 9MM for some parts replacement.
Awesome communication with their customer service folks. Understood my request, great communication skills, very conversive, gave good advice, so easy to do business with them. And they were always available for a phone call and so pleasant.
I also used their pre paid shipping label. It was $120 including both ways. Sending the gun was 2nd day air, on the return it was Next Day Air. For that I think the $120. is a bargain.
I have read in the past on this forum how excellent the Wilson CS was. Now having experienced it I could not be happier with the service and the work. Their excellent reputation is well earned.
Congrats to all the Wilson customer service people (and their shop people) for a job well done!
Awesome communication with their customer service folks. Understood my request, great communication skills, very conversive, gave good advice, so easy to do business with them. And they were always available for a phone call and so pleasant.
I also used their pre paid shipping label. It was $120 including both ways. Sending the gun was 2nd day air, on the return it was Next Day Air. For that I think the $120. is a bargain.
I have read in the past on this forum how excellent the Wilson CS was. Now having experienced it I could not be happier with the service and the work. Their excellent reputation is well earned.
Congrats to all the Wilson customer service people (and their shop people) for a job well done!