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Old 05-21-2010, 11:11 AM
disturbed86 disturbed86 is offline
Join Date: Mar 2010
Location: Ohio
Posts: 1,183
Originally Posted by twillroth View Post
How was the CS to work with?
The reps were great. I was only ever on hold for very long the first time, and they were great with answering my annoying "how much longer?" questions. Once they got to the gun (which is why the wait is so long) they had it fixed and shipped back very quickly--they overnight it for free. The problem is the wait for yours to get up to bat after it's sent in. It seems like they're perpetually behind by a month.

However they said 4-6 weeks, and that's what it was...but closer to 6 than 4.

In short: the quality of service I thought was great, but you'll be waiting a while.
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