1911Forum - View Single Post - Ruge SR1911CMD (SS 4.25" 1911)
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Old 08-23-2017, 12:23 AM
L-2 L-2 is offline
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Join Date: Apr 2008
Location: NV
Posts: 605
Quote:
Originally Posted by GKC View Post
Give them a call...sometimes emails get lost in the system. I've always had better luck with a phone call than an email.
I did give a call and the slide, along with my emails, had gotten lost in Ruger's system. The Customer Service Phone-Rep seemed to be able to track the slide down and I'm confident it will now be located and repaired soon. If all now goes well, I expect I'll see it back, repaired, sometime next week.

I'm traveling this week anyway, just not carrying that Ruger on this trip.

The Customer Service Rep did have some good product knowledge regarding my front sight. My new, but old stock Ruger was made in 2013. By 2014, Ruger was aware of its 1911 front sights breaking and in 2014 began using a different sight design or different sight manufacturing method and my replacement sight will be the current front sight which cured the older sights' breakage problems.
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have owned nine; now down to just three.
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