1911Forum - View Single Post - Dealing with Taurus customer service
View Single Post
  #24  
Old 06-26-2018, 06:28 PM
Peacemkr40 Peacemkr40 is offline
Member
 
Join Date: Mar 2012
Location: S. Fort Worth, TX
Posts: 350
Quote:
Originally Posted by Taxvictim View Post
I bought a Taurus OSS 24/7 in .45 on the very day the Supreme Court announced it's Heller Decision (06/28/2012). It worked reliably for a year, and I had no complaints. I had not fired it for a few years. Recently I took it out and it was nosediving terribly, not feeding the next round even if it was ball ammo. Didn't matter which of the factory mags I used.

Online suggestions said it was probably the 12 round magazines, and that the 10 round .45 magazines were more reliable. I called Taurus to try to buy some new mags. After 30 minutes on hold, they very nicely told me there was a class action suit on this exact pistol which conveys lifetime warranty service at their expense. They gave me a shipping label and I sent it back. They will either repair the safety issues (of which I never had any) or give me a new pistol. I won't know anything until Labor Day.
your 24/7 in 45 ACP is gone. you will never see it again. you will be given a PT111 G2 in 9mm and you will like it per Taurus USA.
Reply With Quote