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  #1  
Old 06-15-2012, 09:18 PM
brindlpitt1 brindlpitt1 is offline
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Springfield warranty work ???




Anyone that has sent in their pistol for warranty work say in the last 6 months how long did it take?
Did they tell you when it was done and on its way back so you knew to look for it ?
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  #2  
Old 06-15-2012, 09:30 PM
Live2Ride Live2Ride is offline
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Took about 4 weeks to get mine back. And yeah, they called to let me know it was finished and when to expect it. (It has to be signed for when it's delivered.)

I'm sure the time it takes to get it back depends on the work that needs to be done.
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  #3  
Old 06-15-2012, 09:55 PM
brindlpitt1 brindlpitt1 is offline
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Thanks the last one I sent in was years ago. (10 or so )
one night when I got home from work there it was between the two front doors. no clue it was on its way. lol

Its been about 4 weeks on this one .I didnt call them because. I just dont want to rush them ...lol
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Obstacles are those fearful things you see when you take you eyes off of your goal.
Whether you think you can or think you can't -- you are right. Henry Ford

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  #4  
Old 06-15-2012, 10:07 PM
chiefjefe chiefjefe is offline
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Quote:
Originally Posted by Live2Ride View Post
Took about 4 weeks to get mine back. And yeah, they called to let me know it was finished and when to expect it. (It has to be signed for when it's delivered.)

I'm sure the time it takes to get it back depends on the work that needs to be done.
Got mine back today. This is similar to mine. They called me to let me know a couple of days ago it was arriving. You do have to sign for firearms.
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  #5  
Old 06-15-2012, 10:30 PM
bikefreakjon bikefreakjon is offline
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Almost two years ago when mine went in,it took about a month then just arrived on my doorstep, no signature,no advance notice.




Jon
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  #6  
Old 06-15-2012, 10:34 PM
brindlpitt1 brindlpitt1 is offline
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It must just depend on weather the fedx or ups guy can follow directions or not ..
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Obstacles are those fearful things you see when you take you eyes off of your goal.
Whether you think you can or think you can't -- you are right. Henry Ford

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  #7  
Old 06-16-2012, 12:00 AM
Minx Boy Minx Boy is offline
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mine took 3 weeks to the day
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  #8  
Old 06-16-2012, 12:48 AM
ggun ggun is offline
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Mine took about a week and a half for an extractor change. However, once in Springfield (U.S.) hands, they seem to give it a complete once over. They very nicely polished my feed ramp and throated my barrel and were quick to answer my queries along the way. I was very happy with their service and it seems many others get the same treatment, so be patient and there's a good chance it'll come back to you better than you expect.
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  #9  
Old 06-16-2012, 07:38 AM
brindlpitt1 brindlpitt1 is offline
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Quote:
Originally Posted by ggun View Post
Mine took about a week and a half for an extractor change. However, once in Springfield (U.S.) hands, they seem to give it a complete once over. They very nicely polished my feed ramp and throated my barrel and were quick to answer my queries along the way. I was very happy with their service and it seems many others get the same treatment, so be patient and there's a good chance it'll come back to you better than you expect.
I have no doubt that it will be better than I expect.
Thats why I still buy Springfields after all these years. you just cant beat them. Out of 5 only 2 have had to go back and to say the first one was above and beyond would not be doing there service justice.
Mine was a simple question of how long it has been takeing real world
(even tho they said 2-4 weeks)
and hopefully I get a call or e-mail saying its on the way.


Thanks guys :-)
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Obstacles are those fearful things you see when you take you eyes off of your goal.
Whether you think you can or think you can't -- you are right. Henry Ford

God gave you two eyes, two ears..and one mouth!
His intention was you look and listen twice as much as you talk!!!

Last edited by brindlpitt1; 06-16-2012 at 07:40 AM.
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  #10  
Old 06-16-2012, 11:31 AM
entropyII entropyII is offline
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About a month, they fixed the overhang and the fitting. It helps to call and ask about the status. Still, that's pretty fast in comparison to the average firearm turnaround.
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  #11  
Old 06-17-2012, 01:55 AM
JmE JmE is offline
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I sent a Milspec in a few months ago and it only took a couple of weeks. Same firearm was sent in last month for something else and, IIRC, it was back in two weeks. They've been pretty fast on mine.

AFAIK, you have to let them know if you want a call or email before they ship back.
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  #12  
Old 06-17-2012, 08:46 PM
jtallen83 jtallen83 is offline
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3 weeks but I had a short trigger installed in the custom shop as well.
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  #13  
Old 06-18-2012, 08:11 AM
Schultz Schultz is offline
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Don't you have to go through a FFL to ship and receive them from Springfield?
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  #14  
Old 06-18-2012, 08:23 AM
chiefjefe chiefjefe is offline
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Quote:
Originally Posted by Schultz View Post
Don't you have to go through a FFL to ship and receive them from Springfield?
No, they send you label to ship and then ship back to your door. You do have to have adult sign for gun.
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  #15  
Old 06-18-2012, 09:07 AM
Schultz Schultz is offline
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Ah ok That's good to know, I'm considering sending my champion in.
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  #16  
Old 06-18-2012, 03:46 PM
klassic klassic is offline
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they do great work but like most i didn't get any notice as to it being on its way, i just happen to be walking out the door and on my way to work when fed ex pulled up and i almost didn't accept the package because i wasn't aware of the sender, thankfully i did accept it and it was my baby coming back home to daddy...
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  #17  
Old 06-18-2012, 07:09 PM
brindlpitt1 brindlpitt1 is offline
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Picked it up tonight........ and so far its exactly what I asked for.
Ill try and get some where that I can shoot it and let you all know how it does
__________________
Obstacles are those fearful things you see when you take you eyes off of your goal.
Whether you think you can or think you can't -- you are right. Henry Ford

God gave you two eyes, two ears..and one mouth!
His intention was you look and listen twice as much as you talk!!!
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  #18  
Old 06-18-2012, 10:33 PM
JmE JmE is offline
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Quote:
Originally Posted by klassic View Post
i didn't get any notice as to it being on its way,
In their RMA email, the second to last bullet instruction reads:
Quote:
When we return the firearm back to you, it will require a signature of someone over the age of 21. If you need us to call you before we ship, please include that instruction in your letter with the firearm.
If it wasn't in your instruction note for them to call first (assuming it wasn't) then that's why Springfield didn't call or email before it shipped. On the last trip back, I instructed them to email. They emailed with available ship dates when the work was completed and asked me to pick one.
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