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  #1  
Old 04-27-2012, 04:46 PM
dbarn dbarn is offline
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Scott Fisher




I've recently had some additional work done to my CQB and Scott is the CSR handling my work order.

Let me just say, I do not ever remember receiving customer service at such a high level. Wilson is to be commended for hiring this gentleman. I'm sure there are others who offer excellent CS, but Scott goes over and above the call of duty. He is very much a professional is every sense of the word.

Just got to give credit where credit is due.
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  #2  
Old 04-27-2012, 04:58 PM
sureshot45 sureshot45 is offline
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I second that......Scott is fantasic to work with. A true credit to WC and great customer service.
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  #3  
Old 04-27-2012, 04:58 PM
Mujahideen Mujahideen is offline
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Good to hear, I have always had good luck with the reps myself.
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  #4  
Old 04-27-2012, 05:34 PM
Jaird Jaird is offline
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Scott

+1. And I appreciate Scott's service to us and our country.

God bless.

Jesse
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  #5  
Old 04-27-2012, 05:37 PM
BYJO4 BYJO4 is offline
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I think all the reps at Wilson are great. Wilson knows how to build a great pistol and service their customers.
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  #6  
Old 04-28-2012, 01:24 PM
anchor44 anchor44 is offline
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I too have great respect for Scott, and WCR. Both of them are a credit to WC.
My dealings with DW, EB, NH and LB were lacking in comparison.
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Life Member Disabled American Veterans, NRA, GOA, TSRA, Viet Nam Vet; Admiral, Texas Navy.
1911 Family: Wilson Combat CQB Compact 9mm, Wilson Combat CQB Elite, Les Baer PII 1.5", Les Baer Boss, Les Baer CIV, Ed Brown Kobra, Ed Brown Centennial Edition, Nighthawk Custom Talon, Dan Wesson CBOB, Dan Wesson CCO, Dan Wesson Guardian 9mm.
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  #7  
Old 04-28-2012, 06:18 PM
onofrio onofrio is offline
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Scott is great to deal with and I believe one of the most versatile reps at WC.
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  #8  
Old 04-28-2012, 10:48 PM
Brass Tacks Brass Tacks is offline
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I have visited WC and dealt with both Scott and Matt. Both exhibited the high degree of professionalism expected from a first class operation such as Wilson Combat.

What is not commonly known is that they are identical twin, elderly, asian men
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But the senator, while insisting he was not intoxicated, could not explain his nudity
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  #9  
Old 04-29-2012, 06:24 AM
camillo camillo is offline
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Great to hear! By the way, what did you have done to your CQB if I might ask?
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  #10  
Old 04-29-2012, 10:17 AM
Brass Tacks Brass Tacks is offline
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Quote:
Originally Posted by camillo View Post
Great to hear! By the way, what did you have done to your CQB if I might ask?
replacing night sights with battlesight and gold bead
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The Second Amendment, America's Original Homeland Security

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But the senator, while insisting he was not intoxicated, could not explain his nudity
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  #11  
Old 04-29-2012, 10:58 AM
JimF4M1s's Avatar
JimF4M1s JimF4M1s is offline
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What did they give you for a turn a round time? Mine took two months.

Quote:
Originally Posted by Brass Tacks View Post
replacing night sights with battlesight and gold bead
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  #12  
Old 04-29-2012, 11:53 AM
Brass Tacks Brass Tacks is offline
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Quote:
Originally Posted by JimF4M1s View Post
What did they give you for a turn a round time? Mine took two months.

I believe that is the time they quote. If it comes in sooner, they are heroes

I figure I'll get it back when they finish the job, whether it's 2 weeks or 2 months.
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But the senator, while insisting he was not intoxicated, could not explain his nudity
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  #13  
Old 04-30-2012, 08:57 AM
Brahmzy74 Brahmzy74 is offline
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Another BIG thumbs up for Scott here. Just this last week he went above and beyond for me on an issue I was having (on the AR side.)
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  #14  
Old 04-30-2012, 03:09 PM
facilitator facilitator is offline
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The Wilson organization definitely knows how to deliver outstanding customer service. I have never been disappointed.
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  #15  
Old 04-30-2012, 06:17 PM
45best 45best is offline
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Had some custom work done about a year ago. Scott was the one I dealt with the entire process. He kept me up to date as needed, delivered waht he said WHEN he said, and answered every email i sent within the same day! ( mostly within an hour) Even when I received my handgun back and had any questions, he was quick to answer any and all Questions. I think that speaks for itself, and I hope MR. Wilson knows what a great asset Scott is to the company.
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  #16  
Old 05-01-2012, 12:57 PM
Mushinto Mushinto is offline
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Scott IS the man!

ML
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  #17  
Old 05-01-2012, 01:43 PM
Craig Craig is offline
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+10 for Scott. He is everthing mentioned above AND very patient.
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  #18  
Old 05-01-2012, 02:00 PM
ddparker ddparker is offline
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Sounds like all the reps are top notch. I have dealt with Jason Jones a few times and could not be happier with his willingness to help. I belong to the over 55 club and can remember when this kind of service was expected or you would go elsewhere. I hope Wilson's attention to their customer base will serve as an example to others to step it up.
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